Terms and Conditions
All software and Content (which is defined as, or includes, any text, audio or music, video, graphics, photographs, and image) are the intellectual property of Think Action Ltd and are protected by intellectual property and copyright laws and international treaty provisions. The Site is for your personal and non-commercial use only. Any non-personal and/or commercial use of the Content is only permitted when expressly authorised by Think Action Ltd and/or its third party licensors. You may not distribute, reproduce, publish, sell or license any Content contained within the Site without prior consent or authorization of Think Action Ltd. Any such unauthorized actions may result in civil consequences or criminal penalties.
Think Action Ltd reserves the right to withdraw or amend any item of the Services without notice. We will not be liable if for any reason the Site is unavailable at any time and for any period.
The Site may include links to other websites or resources that are not operated or prepared by Think Action Ltd. We have no control over such sites and resources and we will not accept responsibility for them or be liable for any loss or damage caused or alleged to be caused by or in connection with your use of them.
In order to place orders with us, you must meet our conditions of eligibility:
All orders are subject to stock availability and confirmation of the order price. Items in your shopping basket are not reserved and may be purchased by other customers.
The Site is for your personal use only. You may not purchase goods from the Site for reselling purposes or commercial exploitation.
Think Action Ltd will endeavour to ensure that the Content and the product descriptions on the Site to be accurate and complete as possible. We however do not warrant that Content and product descriptions are accurate, complete, current or error-free. Please refer to our Returns policy if you feel a product offered by Think Action Ltd is not as described.
Prices are shown on the Site in Hong Kong Dollars (HKD) or US Dollor. Prices displayed on the Site at the time your order is accepted will be honoured except in the case of obvious error. Whilst we use our best endeavours to ensure that all prices appearing on the Site are accurate, we do not guarantee that they are error-free and reserve our right to rectify any errors. If we discover an error in the price of any products that you have ordered, we will inform you as soon as possible and offer you the option of reconfirming or cancelling your order. If we are unable to contact you, we will treat the order as cancelled.
If your credit/debit card is not denominated in Hong Kong Dollars (HKD), the final price charged in your currency will be calculated by your issuing bank in accordance with the applicable exchange rate on the day your card issuer processes the transaction.
We accept payments made by Visa, MasterCard and PayPal, as well as payments in cash on delivery.
By placing an order using one of the above Credit/Debit card and online payment methods, you confirm that the Credit/Debit card(s) or PayPal account used is yours or that you have been authorised by the owner to use it. If your card issuer refuses to authorise payment to Think Action Ltd, we will not be liable for any delay or non-delivery.
Our payment processes meet the stringent international security standards set down by the Payment Card Industry to make your shopping experience safe and secure. If you have registered an account on the Site and have decided to save your card details with us, your details will be fully encrypted, solely used to process card transactions that you have initiated and securely stored on our systems. In the absence of negligence on our part, we will not be liable for any loss you may suffer if any third party procures unauthorised access to any data you provide when using our Services.
Once you have entered your personal and payment details and placed your order, we shall send you an email acknowledging the receipt of your order. This email is only a confirmation of receipt of your order and does not constitute an acceptance of your order. Your order will be accepted and the contract between you and Think Action Ltd will be completed when we send you an email to confirm the goods have been dispatched to you. Only the goods listed in the confirmation email sent at the time of dispatch are included in the contract formed. All sales contracts are therefore concluded in Hong Kong SAR and are written in English.
Think Action Ltd reserves its right not to accept an order for any reason at its sole discretion. Such reasons include, but are not limited to, one of the following:
Our Customer Service team will contact you as soon as possible if there are any problems with your order.
You will be given an indication of the expected delivery time when you place your order online. Think Action Ltd’s teams will try their best to meet these estimates but cannot guarantee that such estimates must be met.
Think Action Ltd insures each order through transit up until it is delivered to you or is collected. You need to sign a confirmation of receipt of the products when the products are collected and by doing so, you accept the responsibility for the products ordered from that moment on. If the recipient or collector is not the original purchaser, or in case of delivery of a gift, then you accept this signature as an evidence of delivery and fulfilment of your order by Think Action Ltd. You also accept the associated transfer of responsibility in the same way. Think Action Ltd provides free shipping on all orders above HK$150 (after discounts and vouchers have been applied). Orders under HK$150 will be subjected to a shipping fee of HK$40. Think Action Ltd reserves the right to update its shipping policy at its sole discretion without prior notice.
6. Product return and exchange
Return or exchange of our products arranged by Think Action Ltd is possible only for products not covered if the product's quality not fullfill the description in our website.. Return or exchange of products will take place at the Think Action Ltd's Office at Unit 8, 8/F, Tower 2, Tak Fung Industrial Center, 166 Texaco Road, Tsuen Wan, NT, HK., on date and time arranged with Think Action's Customer Support Team. Think Action reserves the right to refuse return or exchange, if the product:
- is damaged due to improper use, or
- bares visible signs of use, or
- request product return or exchange after 14 days that the product received, or
- is otherwise in condition not allowing to return the product to the Merchant.
Product returned must be presented with undamaged, original packing, instructions for use (if applicable) and all other elements originally included in the set. Think Action reserves the right to refuse return or exchange if the products were opened and/or used. Think Action reserves the right to decide at its own discretion, whether a product can be returned and its purchase refunded according to the Think Action's Refund Policy, or exchanged for product of the same type (style, model, etc.).
Nothing in the TOS is intended to affect your rights under the Law in Hong Kong SAR.
Views expressed in any media by the designers, companies or third parties, whose products are sold on the Site or with whom we are associated, are their own. Think Action Ltd takes no responsibility for any such views as they do not necessarily reflect ours.
Think Action Ltd does not guarantee that the use of the Site and Services will be error-free or that the Site or the servers that make it available are free of viruses or other harmful components. We recommend all users of the Site to ensure they have up-to-date software, including anti-virus, installed.