Terms and Conditions

IMPORTANT: ALL USERS MUST READ THIS SECTION 

This is a summary of our terms, conditions and privacy policies. For our complete terms and conditions, please read below and visit our Privacy Policy.
Thank you for visiting the Think Action website (the “Site”) of Think Action Limited. Access to and use of the Site and related services (collectively, the “Services”) are made available to you in accordance with the following Terms of Use & Service and any other rules posted on the Site (collectively, the “Terms Of Service” or “TOS”). By using the Services, such as placing orders on the Site, you are agreeing to all of the Terms Of Service. 

Think Action Ltd is a company registered in Hong Kong SAR. Our registered address isUnit 8, 8/F, Tower 2, Tak Fung Industrial Center, 166 Texaco Road, Tsuen Wan, NT, HK; our correspondence address is Unit 8, 8/F, Tower 2, Tak Fung Industrial Center, 166 Texaco Road, Tsuen Wan, NT, HK.
This agreement does not acknowledge any relationship between you and Think Action Ltd (partnership, collaboration, employment, or otherwise). It does not entitle you to hold yourself as a representative of Think Action Ltd.

Think Action Ltd reserves the right to make changes to the Site, related policies and agreements, the Privacy Policy and this TOS at any time. You are advised to check the Site from time to time to check the update or changes to the said policies and agreements, the Privacy Policy and the TOS.

1. REGISTRATION

You will need to register an account to use some of the Services available to you on the Site. In registering an account you agree to provide information about yourself that is true, accurate, current, and complete in all respects. Please refer to our Privacy Policy for more information on how we use your personal data. If you are under 18, you must let your parents or guardian know about Think Action Ltd’s Privacy Policy before you register to use the Site and the Services. Think Action Ltd reserves the right to only accept orders from you if you are aged 18 or over.

In using the Site, you agree to accept responsibility for all activities conducted through your account. You are responsible for keeping your account and password secure. If you feel or suspect that the security of your account has been compromised or if there is unauthorised use of your account, please contact us immediately. 

2. PROHIBITIONS AND FAILURE TO COMPLY

We may take actions against your account for activities including, but not limited to:
  1. Using any technology to attempt to hide the use of multiple accounts or disrupt any of our Services in any way
  2. Initiating communications that contain any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful, or racially, ethnically or otherwise objectionable material
  3. Advertising or sending unsolicited messages of any kind
  4. Impersonating others or providing any kind of false information Think Action Ltd reserves the right to terminate any account at its sole discretion We may send you an email to inform you of the termination of your account in such event.

3. INTELLECTUAL PROPERTY

All software and Content (which is defined as, or includes, any text, audio or music, video, graphics, photographs, and image) are the intellectual property of Think Action Ltd and are protected by intellectual property and copyright laws and international treaty provisions. The Site is for your personal and non-commercial use only. Any non-personal and/or commercial use of the Content is only permitted when expressly authorised by Think Action Ltd and/or its third party licensors. You may not distribute, reproduce, publish, sell or license any Content contained within the Site without prior consent or authorization of Think Action Ltd. Any such unauthorized actions may result in civil consequences or criminal penalties.

Think Action Ltd reserves the right to withdraw or amend any item of the Services without notice. We will not be liable if for any reason the Site is unavailable at any time and for any period.

4. THIRD PARTY LINKS

The Site may include links to other websites or resources that are not operated or prepared by Think Action Ltd. We have no control over such sites and resources and we will not accept responsibility for them or be liable for any loss or damage caused or alleged to be caused by or in connection with your use of them.

Think Action Ltd is not responsible for the content or accuracy of any off-Site pages, which include but is not limited to advertisers of the Site. Use of these external websites or resources will be at your own risk and subject to the terms of use and service contained within each of such sites. 

5. ELIGIBILITY TO PURCHASE

In order to place orders with us, you must meet our conditions of eligibility: 

  1. Be aged 18 years of age or over
  2. Complete the order's payment to Think Action Ltd. Payment method as following :
    1. Be in possession of a valid credit/debit card issued by a licensed bank acceptable to Think Action Ltd for payment
    2. or be in possession of a valid PayPal account
    3. or Cash or Cheque Bank in to Think Action provide HK Bank account
    4. unless you have opted to pay in cash on delivery
  3. Providing personal and payment details that are warranted by you to be both valid and accurate (email address, real name, phone number, billing information and other requested information as indicated on the Site)


In placing an order with us, you authorise Think Action Ltd to process a charge or charges on your credit/debit card or PayPal account in the amount of the total purchase price of your order. You also expressly authorise us to use personal information provided by you to perform appropriate anti-fraud checks such as credit checks and also to, where necessary, transmit or obtain information about you to or from third parties including, but not limited to, credit reference or fraud-prevention agencies, which may keep a record of that information. Please refer to our Privacy Policy for further information about how we use your data.

All orders are subject to stock availability and confirmation of the order price. Items in your shopping basket are not reserved and may be purchased by other customers. 

The Site is for your personal use only. You may not purchase goods from the Site for reselling purposes or commercial exploitation. 

6. PRODUCT DESCRIPTION

Think Action Ltd will endeavour to ensure that the Content and the product descriptions on the Site to be accurate and complete as possible. We however do not warrant that Content and product descriptions are accurate, complete, current or error-free. Please refer to our Returns policy if you feel a product offered by Think Action Ltd is not as described. 

7. PRICING

Prices are shown on the Site in Hong Kong Dollars (HKD) or US Dollor. Prices displayed on the Site at the time your order is accepted will be honoured except in the case of obvious error. Whilst we use our best endeavours to ensure that all prices appearing on the Site are accurate, we do not guarantee that they are error-free and reserve our right to rectify any errors. If we discover an error in the price of any products that you have ordered, we will inform you as soon as possible and offer you the option of reconfirming or cancelling your order. If we are unable to contact you, we will treat the order as cancelled. 

If your credit/debit card is not denominated in Hong Kong Dollars (HKD), the final price charged in your currency will be calculated by your issuing bank in accordance with the applicable exchange rate on the day your card issuer processes the transaction. 

8. PAYMENT

We accept payments made by Visa, MasterCard and PayPal, as well as payments in cash on delivery. 

By placing an order using one of the above Credit/Debit card and online payment methods, you confirm that the Credit/Debit card(s) or PayPal account used is yours or that you have been authorised by the owner to use it. If your card issuer refuses to authorise payment to Think Action Ltd, we will not be liable for any delay or non-delivery. 

Our payment processes meet the stringent international security standards set down by the Payment Card Industry to make your shopping experience safe and secure. If you have registered an account on the Site and have decided to save your card details with us, your details will be fully encrypted, solely used to process card transactions that you have initiated and securely stored on our systems. In the absence of negligence on our part, we will not be liable for any loss you may suffer if any third party procures unauthorised access to any data you provide when using our Services. 

9. ACCEPTANCE OF YOUR ORDER

Once you have entered your personal and payment details and placed your order, we shall send you an email acknowledging the receipt of your order. This email is only a confirmation of receipt of your order and does not constitute an acceptance of your order. Your order will be accepted and the contract between you and Think Action Ltd will be completed when we send you an email to confirm the goods have been dispatched to you. Only the goods listed in the confirmation email sent at the time of dispatch are included in the contract formed. All sales contracts are therefore concluded in Hong Kong SAR and are written in English.

Think Action Ltd reserves its right not to accept an order for any reason at its sole discretion. Such reasons include, but are not limited to, one of the following:

  1. The product you ordered is out of stock, or is withdrawn due to its failure to meet our quality standards or due to the shipping restrictions applicable to one or all of the ordered items.
  2. We identify a pricing or product description error.
  3. We are unable to obtain authorisation for payment.
  4. You do not meet the eligibility criteria to purchase as set out in this TOS.


Our Customer Service team will contact you as soon as possible if there are any problems with your order. 

10. SHIPPING AND COLLECTIONS

You will be given an indication of the expected delivery time when you place your order online. Think Action Ltd’s teams will try their best to meet these estimates but cannot guarantee that such estimates must be met. 

Think Action Ltd insures each order through transit up until it is delivered to you or is collected. You need to sign a confirmation of receipt of the products when the products are collected and by doing so, you accept the responsibility for the products ordered from that moment on. If the recipient or collector is not the original purchaser, or in case of delivery of a gift, then you accept this signature as an evidence of delivery and fulfilment of your order by Think Action Ltd. You also accept the associated transfer of responsibility in the same way. Think Action Ltd provides free shipping on all orders above HK$150 (after discounts and vouchers have been applied). Orders under HK$150 will be subjected to a shipping fee of HK$40. Think Action Ltd reserves the right to update its shipping policy at its sole discretion without prior notice.

6. Product return and exchange

Return or exchange of our products arranged by Think Action Ltd is possible only for products not covered if the product's quality not fullfill the description in our website.. Return or exchange of products will take place at the Think Action Ltd's Office at Unit 8, 8/F, Tower 2, Tak Fung Industrial Center, 166 Texaco Road, Tsuen Wan, NT, HK., on date and time arranged with Think Action's Customer Support Team. Think Action reserves the right to refuse return or exchange, if the product:

- is damaged due to improper use, or

- bares visible signs of use, or

- request product return or exchange after 14 days that the product received, or

- is otherwise in condition not allowing to return the product to the Merchant.

Product returned must be presented with undamaged, original packing, instructions for use (if applicable) and all other elements originally included in the set. Think Action reserves the right to refuse return or exchange if the products were opened and/or used. Think Action reserves the right to decide at its own discretion, whether a product can be returned and its purchase refunded according to the Think Action's Refund Policy, or exchanged for product of the same type (style, model, etc.). 

12. YOUR RIGHTS

Nothing in the TOS is intended to affect your rights under the Law in Hong Kong SAR.

13. LIABILITY

Views expressed in any media by the designers, companies or third parties, whose products are sold on the Site or with whom we are associated, are their own. Think Action Ltd takes no responsibility for any such views as they do not necessarily reflect ours. 

Think Action Ltd does not guarantee that the use of the Site and Services will be error-free or that the Site or the servers that make it available are free of viruses or other harmful components. We recommend all users of the Site to ensure they have up-to-date software, including anti-virus, installed.